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Zoey, JD
Zoey, JD, Attorney
Category: Legal
Satisfied Customers: 27450
Experience:  Active member of the NYS bar since 1989
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I have an rewards do I find out

Customer Question

I have an rewards do I find out how and why I have it, what the balance was used to purchase.......and make a payment if I need to???? Really unfriendly user program for sure!!
Patricia Ester
Submitted: 2 years ago.
Category: Legal
Expert:  Zoey, JD replied 2 years ago.


The Amazon Rewards Card is a Visa charge card through Chase bank. The card should have a toll-free number on it. Otherwise, here's the number from the website.

Are you saying that someone opened up a credit card using your name and you did not authorize that? In that case you want to call, report the account as unauthorized and cancel the card. You shouldn't be liable for payments but would need to take other precautions against identity theft.