How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask TJ, Esq. Your Own Question
TJ, Esq.
TJ, Esq., Attorney
Category: Legal
Satisfied Customers: 12206
Experience:  JD, MBA
Type Your Legal Question Here...
TJ, Esq. is online now
A new question is answered every 9 seconds

I had my car worked on at SAM,s Club last friday. I had my

This answer was rated:

I had my car worked on at SAM,s Club last friday. I had my tires rotated and balaced. All of my hub caps were on my car since I perchased it in 2006. Sam.s club ihstaled a set of tires 0n my car on feb 13 2012. I think Sams should pay for a new hub cap for my car. What do you think?

[email protected]
Hello and thank you for allowing me the opportunity to assist you.

I'd like to answer your question, but you're missing a key ingredient in the facts that you shared: What happened to the hubcap?
Customer: replied 4 years ago.

The hub cap came off and was lost. I have no idea when,where how or if it was ever put back on. I do know it was on the car when I left the car for Sams to work on it.

Hi again.

I think that you should definitely demand that Sam's Club pays for the hubcap, and there is a good chance that it will in order to keep you as a happy customer. However, from a legal perspective, it does not sound like you'd win a lawsuit against Sam's Club. It is just speculation that Sam's Club did something wrong. The hubcap could have been stolen, or the clips that hold it on could have been worn down and faulty. It doesn't sound like you have any evidence that Sam's Club should be held liable, other than that fact that Sam's Club did some work on your car. A judge would not likely allow a judgment against Sam's Club in those circumstances. So, I would focus on customer service and not on any legal action.

I am truly sorry to give you this bad news, but please understand that it would be unfair to you (and unprofessional of me) to provide you with anything less than an honest response. However, if your concerns were not satisfactorily addressed, then please let me know, and I will be happy to clarify my answer. I do ask that you rate me based upon whether I answered your question, and not based upon whether the answer was good news or bad news. Your positive feedback is greatly appreciated. Thank you for using our service!

If you would like to direct additional legal questions to me in the future, then please type "To VAMD" in the subject line of your question.
TJ, Esq. and 6 other Legal Specialists are ready to help you