The answer you will almost certainly get from most attorneys is that it depends. It depends on whether the case is in the middle of trial and there is something urgent that needs to be answered or there is a statute of limitations
about to run out and something must get filed with a court, it depends on the type of matter involved, whether the attorney is handling a transactional matter or a lawsuit and at what stage the matter is currently, among other variables. So there is no standard time frame, but assuming the client's question is not urgent, an attorney should normally respond within a week or so, absent extenuating circumstances.
When an attorney fails to communicate with a client, the client may file a complaint with the state bar association, which has the authority to discipline the attorney. Or the client may choose to retain a different attorney/firm.
I hope this helps clarify the situation for you. Please remember to rate my service once you have all the information you need. If you have any other questions, please ask me – I’ll be happy to respond. Thank you!
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