Hello, My daughter had dental implants installed and was told by the dental provider that they had got approval from my dental insurance
that they would cover 20%. I have an invoice that shows what I was to pay, $4950.00 and what my dental insurance was covering approx $2000.00. I paid my designated portion in full. Proceedure was performed and approx 4-6 weeks later the dental implant office called and said that my insurance
was not going to pay and that I was responsible for the $2000.00 balance. After contacting my dental insurance provider I found out that the dental implant office only got a preliminary "verbal" approval of the $2000.00 (20%) coverage, not the required written approval that was nessesary according to my dental insurance provider, Which notified me that upon formal review of the claim submitted by the dental implant center the insurance claim was rejected.
I feel as though I was tricked into giving my business to this dental office before they completed their due diligence concerning any insurance coverage that would be paid by my dental insurance. Was this a form of bait and switch
was performed just to get my business? I would have used my normal dentist which told me this would not be covered under my dental insurance plan, but when I shared this with the office that I was assured that they could get 20% approved cor coverage by my Insurance, hence my decision to use this provider. So, am I responsible for the $2000.00 unpaid balance?
Any input is highly appreciated.
Many Thanks in advance,