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Ive received numerous "form letters" from my insurance company

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I've received numerous "form letters"...
I've received numerous "form letters" from my insurance company which have been incorrect and/or misleading. When I questioned this the answer hasconsistently been "they're form letters, sorry". Doesn't a company have some responsibility to give accurate and reliable written information?
Submitted: 5 years ago.Category: Legal
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2/1/2012
Lawyer: Tina, Lawyer replied 5 years ago
Tina
Tina, Lawyer
Category: Legal
Satisfied Customers: 33,167
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Hello and welcome,

Did you suffer damages/injury as a result of the incorrect/misleading information?
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Customer reply replied 5 years ago

I have acted on the information, or trusted the information. But my question is more basic that that. If I have a "form letter" that I send to companies am I held to everything in that form letter?

Lawyer: Tina, Lawyer replied 5 years ago
Yes, parties are normally held responsible for information provided to others, even where a form letter is involved, absent disclaimers or no duty to provide the information in the first place.

If you sustained some injury/damages as a result of reasonable reliance on the contents of the letter, you would normally have grounds to file suit for damages against the company, but it depends on whether your actions were reasonable and foreseeable typically.

I hope you found my answer helpful, even if the law is not in your favor; please click on the GREEN ACCEPT button above for my answer. This is necessary for me to be paid for my work and so that I can get credit for assisting you. Your question will not close, and you will still have the opportunity to follow-up if needed. Leaving a bonus and positive feedback is not required, but doing so is certainly appreciated!

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Tina
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