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Law Educator, Esq.
Law Educator, Esq., Attorney
Category: Legal
Satisfied Customers: 117392
Experience:  JA Mentor -Attorney Labor/employment, corporate, sports law, admiralty/maritime and civil rights law
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If a class action suit has been finished and the company agrees

Customer Question

If a class action suit has been finished and the company agrees to pay and put x amount of dollars aside. They invite your claim; you make the claim; provide proof of ownership; they send an inspector who says we have an 80% loss (and who also says it takes about 30 days for them to review claim and pay it). So we are all excited and waiting and then 4 months go by?

Can we send a demand letter even if we don't know the amount we should demand? What about loss of use? We have a 1500 square foot deck that is not very usable and with them dragging their feet and Oregon sunshine is fleeting; what are our rights to make a demand or make a complaint with DOJ regarding their unfair treatment of our claim and not making a good faith effort to complete our claim in a timely manner.

I don't want to aggrevate them (although probably calling them weekly and wanting to call them daily has already). Plus catching the claims adjuster in a fib and confronting her with it didn't make it any better either. In addition, they will not provide the name or phone number of the person in charge of the claims person. I've even called back East regarding the Class Action Suit and they were no help at all.

I can see in reviewing the above it is more than one question.
Submitted: 6 years ago.
Category: Legal
Expert:  Law Educator, Esq. replied 6 years ago.
If you have been part of the class already, the problem is that sometimes these classes take forever to go through and settle out because of the volume of people who are involved You need to send them a letter informing them that you complied with their demands and as of yet you have not received a response and you are seeking one. Finally, if you do not hear back from them, your next step is a complaint to the court itself where the class action was resolved and inform the clerk of court with a letter and the clerk of court will inform the judge, since you cannot speak to the judge directly.

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