Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Connect one-on-one with {0} who will answer your question

Related Laptop Questions
I purchased a Surface Laptop 3 15" in February 2020. I had
I purchased a Surface Laptop 3 15" in February 2020. I had trouble with that machine. You replaced it but i cannot tell you when. Now this replacement machine has gone completely dead. What do i do no… read more
ImanJ
ImanJ
IT
Bachelor of Science - Computer Science
772 satisfied customers
The charger of my TOSHIBA TECRA Z50-C is going kaput. What
The charger of my TOSHIBA TECRA Z50-C is going kaput. What is correct charger ? I cannot read the label on my charger. … read more
BrianW217
BrianW217
Technical Product Owner
Masters of Science in Information Management
4 satisfied customers
I purchase a Surface Pro 6 i7 on June 20, 2019 from your
I purchase a Surface Pro 6 i7 on June 20, 2019 from your store in Corte Madera, CA. The battery is dead and the charging cord tip LED light has gone out. I am in Sonoma, CA and need to get this charge… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
2,293 satisfied customers
I have a Surface pro I purchased in July of 2019, i year
Hi , I have a Surface pro I purchased in July of 2019, i year care plan expired. It stopped working, won't power up. I have bought a new surface laptop for work, Best Buy Geek Squad said it was likely… read more
Brian A
Brian A
Associate of Applied Science, Sound Technology
1,026 satisfied customers
My surface pro 4 charger suddenly stopped working. I tried
My surface pro 4 charger suddenly stopped working. I tried turning off the device and restarting. I've tried different outlets. I've tried cleaning the charger as instructed. I've run an update. Now t… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
9,849 satisfied customers
I got a Microsoft DAG-00114 Laptop for Christmas last year
I got a Microsoft DAG-00114 Laptop for Christmas last year and now it won't take a charge, even with a new charger. Can you help? … read more
TechExpertTZ
TechExpertTZ
Technology Manager
Masters Human Centred Systems
1,730 satisfied customers
I bought a Microsoft surface Pro in Feb 2018. This morning
Hi there, I bought a Microsoft surface Pro in Feb 2018. This morning it decided not to turn on. Can I ask what may be wrong with it? … read more
AnnaMarie
AnnaMarie
Bachelor's Degree
1,824 satisfied customers
My computer won't charge. I just use the charger and it
I just use the charger and it doesn't do anything when I plug it in … read more
Dustin
Dustin
Support Technician
9,659 satisfied customers
My Microsoft Surface 256 Gz did not turn on today. There is
My Microsoft Surface 256 Gz did not turn on today. There is no power. Seriel number 022967244853. It's completely dead … read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
2,074 satisfied customers
I have a surface pro 6, new within the last 18 months or
I have a surface pro 6, new within the last 18 months or less. Suddenly the cord will not charge. I move it from outlet to outlet to try to get a charge but nothing. This is at 2 houses, both with new… read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
2,074 satisfied customers
My Surface Pro 5 was replaced in December 2019. Now it will
My Surface Pro 5 was replaced in December 2019. Now it will no longer charge. When plugged in the light just blinks. This is my third Surface Pro that has "died." I have read about what to do and trie… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
4,703 satisfied customers
Are you with micrososfy? Microsoft. I have a new Surface Pro
I have a new Surface Pro that is not taking a charge … read more
Richard
Richard
IT Manager
IT Manager, Consultant
19,484 satisfied customers
I have an HP Pavilion laptop....probably 5 yrs old now. It
I have an HP Pavilion laptop....probably 5 yrs old now. It keeps shutting down on me and the battery icon says plugged in but not charging...so I am guessing it is dead...using my old computer as it w… read more
Shawn L
Shawn L
IT Instructor/ Network Administrator
AAS
111 satisfied customers
It's about my surface pro from microsoft. Surface, i'm
hi, it's about my surface pro from microsoft JA: Which Microsoft product do you have? Customer: surface, i'm trying to see the model JA: What have you tried so far with your Microsoft software? Custom… read more
Moses C
Moses C
Bsc
3,478 satisfied customers
Our laptop is an HP pavilion g6. We seemed to have an issue
Our laptop is an HP pavilion g6. We seemed to have an issue with the charger plug but it's actually in side the laptop the actual power port. And recently I opened it up turned it on and screen was bl… read more
s_feehan
s_feehan
IT Specialist & Admin Asst.
Associate Degree
143 satisfied customers
I have a Satellite L505-S6958 laptop that has stopped operating,
I have a Satellite L505-S6958 laptop that has stopped operating, Thr power supply (charger) is operating. Any suggestions?… read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
486 satisfied customers
I have a Lenovo T410 laptop and use the ThinkPad Mini Dock
I have a Lenovo T410 laptop and use the ThinkPad Mini Dock unit. When I power the dock station, my computer turns off as though I am running on batteries alone yet it indicates that I am charging whil… read more
Tech4u
Tech4u
Bachelor's Degree
332 satisfied customers
My Asus VivoTab RT will not turn on at all, will not charge
My Asus VivoTab RT will not turn on at all, will not charge and just seems dead. It is only about a week old. The keyboard dock seems to charge fine but the tablet is dead. Is there a trick to get it … read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
486 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

MD Sadique

MD Sadique

Engineer

486 satisfied customers

10+ years of experience as a Computer Support Specialist; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.

Shefin

Shefin

Laptop Support Specialist

412 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

James K.

James K.

Consultant

368 satisfied customers

Technical Director of IT Company

sudipto_dutta

sudipto_dutta

Computer Hardware Engineer

232 satisfied customers

Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting

Miro

Miro

Computer Support Specialist

228 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

HunterOwens

HunterOwens

Computer Expert

90 satisfied customers

A Certified Computer Expert here to help you resolve your problem fast!

Santonu

Santonu

Computer Support Specialist

80 satisfied customers

Diploma in Hardware

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x