Bitlocker blue screen on dell laptop. I have no key or ever…

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BitLocker ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

• In your Microsoft account: Sign in to your Microsoft account on another device to find your recovery key:

  • If you have a modern device that supports automatic device encryption, the recovery key will most likely be in your Microsoft account. For more, see Device encryption in Windows 10.

  • If the device was set up or BitLocker protection was activated by another user, the recovery key may be in that user’s Microsoft account.

• On a printout you saved: Your recovery key may be on a printout that was saved when BitLocker was activated. Look where you keep important papers related to your computer.

• On a USB flash drive: Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.

• In an Azure Active Directory account: If your device was ever signed in to an organization using a work or school email account, your recovery key may be stored in that organization's Azure AD account associated with your device. You may be able to access it directly or you may need to contact a system administrator to access your recovery key.

• Held by your system administrator: If your device is connected to a domain (usually a work or school device), ask a system administrator for your recovery key.