My computer is locked how do I get a password reset disk?

Hi, my name is***** am a tech support expert with 25 years of experience. You have reached JustAnswer, an independent paid-for question and answer site. I've read about the issue you are having with your Microsoft account and will be happy to help.

Hopefully, we can get this resolved quickly.

To recover your Microsoft account, try this:

Enter your email, phone or even a Skype name, choose the Next button, double check that your email is correct then enter a valid email address where you can be contacted, enter the characters in the box to prove you are not a robot, then choose the blue Next button. Go here to get started: https://account.live.com/resetpassword.aspx. If your account has been suspended or there is another issue, try this: You may still be able to get back in by requesting an account reset, enter your name, a valid email address where you can be contacted, the email address of the suspended account, phone number, enter details about the issue, choose the option that applies to you from the Please select an option drop down box, enter the characters in the box, choose the blue Submit button. Go here to get started: https://www.microsoft.com/en-us/concern/accountreinstatement.

Still need help? Please call this number to verify the ownership of the account.

Answer as many questions as you can. Once you have been verified as the account owner, the password ***** be reset:

1-***-***-****

Stefan

JustAnswer Tech Expert