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Ideapad 100 drops internet constantly. 80qq. Several days.

Customer Question
Ideapad 100 drops internet...

Ideapad 100 drops internet constantly

Technician's Assistant: What Lenovo model do you have? And the Operating System (OS)?

80qq

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Several days. tried rebooting computer, rebooting modem, reset signal to modem, changed networks, all numerous times

Technician's Assistant: Who makes your router?

Arris - also rebooted router

Technician's Assistant: What have you tried so far?

Rebooting everything and confirming cable is strong into house

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I dont know what I can tell them to help

Submitted: 2 months ago.Category: Laptop
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Customer reply replied 2 months ago
where are you
Answered in 3 hours by:
5/29/2018
Laptop technician: Richard, Laptop Specialist replied 2 months ago
Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 47,537
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you go to settings, wifi and select your wifi network and select forget.

Once done, connect backup to your wifi network again and tell me how it then performs please

Thank you

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