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I have a dell laptop I cannot type any letters only numbers…

Customer Question
I have a dell laptop...
I have a dell laptop I cannot type any letters only numbers
Submitted: 2 months ago.Category: Laptop
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Answered in 6 minutes by:
5/26/2018
Laptop technician: Md. Sadique, Engineer replied 2 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Laptop technician: Md. Sadique, Engineer replied 2 months ago

Since when you started facing this issue?

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Laptop technician: Md. Sadique, Engineer replied 2 months ago

What is the operating system of your computer?
Windows 10, Windows 7 etc.

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Customer reply replied 2 months ago
Windows 10
Laptop technician: Md. Sadique, Engineer replied 2 months ago

Great!
Are you able to type letters using the onscreen keyboard?

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Laptop technician: Md. Sadique, Engineer replied 2 months ago

Please type in "Ease of access" in the start search box > then press Enter.

They click on start onscreen keyboard.

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Laptop technician: Md. Sadique, Engineer replied 2 months ago

Go to start > all programs > accessories > Ease of access > click onscreen Keyboard.

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Customer reply replied 2 months ago
No
Laptop technician: Md. Sadique, Engineer replied 2 months ago

If you're getting an automated ad requesting you for premium service, it's sent by the website not by me. It's completely optional, you can ignore it if you want.

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Customer reply replied 2 months ago
Please cancel this service I have to go through Dell to get this fixed
Laptop technician: Md. Sadique, Engineer replied 2 months ago

I will send a refund request to the moderators.

Thank You!

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Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
374 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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