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I have an Toshiba All-in-one running Windows 10. On shut…

Customer Question
I have an Toshiba...

I have an Toshiba All-in-one running Windows 10. On shut down, it does not colse the Toshiba Flash Card application. I cannot identfy which of the applications in the MSConfig Startup area

Technician's Assistant: What Toshiba model do you have?

PX30t

Technician's Assistant: What have you tried so far with your Toshiba? Have you installed any updates recently?

Only MS updates which are automatic and MalwareBytes. Sophos updates continuosly. This has been happenning for months.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

None I can think of

Submitted: 3 months ago.Category: Laptop
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Answered in 5 minutes by:
4/4/2018
Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 3 months ago
Viet - Laptop Tech
Viet - Laptop Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 40,834
Experience: Ten years of laptop (and desktop) hardware and software support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Does your computer have Windows XP, Vista, or 7 or 8 or 10?
Please reply at the box below. Thank you,

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Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 3 months ago

Can you please take a screenshot of the msconfig startup window, so I can check?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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