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I dont remember my password can i reset it. An acer lap top.

Customer Question
Second opinion] i dont...

Second opinion] i dont remember my password ***** i reset it

Technician's Assistant: What device or product does this involve?

An acer lap top

Technician's Assistant: What's the model and Operating System (OS) of your Acer?

Chromebook 15

Technician's Assistant: What have you tried so far with your Acer? Have you installed any updates recently?

Not as i know of its my wife com

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That all thank you

Submitted: 3 months ago.Category: Laptop
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
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Customer reply replied 3 months ago
i need more informaiton
Answered in 1 day by:
4/4/2018
Laptop technician: bbao, Senior Laptop User replied 3 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,821
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> i dont remember my password ***** i reset it

What kind of password ***** you referring to? Computer, email or something else? Please clarify. Thanks.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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