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Forgot my password to my computer. Hp laptop. I don’t know…

Customer Question
Forgot my password *****...

Forgot my password ***** my computer

Technician's Assistant: What device or product does this involve?

Hp laptop

Technician's Assistant: What's the model and Operating System (OS) of your HP?

I don’t know what model but it is windows 8

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

No I can not get pass the password *****

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My warranty is out

Submitted: 3 months ago.Category: Laptop
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Answered in 4 hours by:
4/3/2018
Laptop technician: syseng, Information Systems Manager replied 3 months ago
syseng
syseng, Information Systems Manager
Category: Laptop
Satisfied Customers: 7,823
Experience: Microsoft Certified Systems Engineer with over 18 years experience in configuration and troubleshooting
Verified

Hello,

My name is David.

What is the name of the operating system on your computer (such as Windows 10, 8 or 7)?

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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 373
373 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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