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Answered in 30 minutes by:
4/1/2018
Category: Laptop
Satisfied Customers: 1,104
Experience: Resolution Specialist at Wipro Bpo Services
VerifiedHi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.
Shut down the computer by holding the power button for 30 seconds and let it shut down for few mins.
power it back on and let me know when do you get the error or the screen freezes.
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