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I need to reset my password forgot my old one. Toshiba model…

Customer Question
I need to reset...

I need to reset my password ***** my old one

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Toshiba model number pk500iz serial 7f070208p

Technician's Assistant: What have you tried so far with your PK500IZ? Have you installed any updates recently?

I have not used it in a while can not get on line reset my password

Submitted: 3 months ago.Category: Laptop
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Answered in 5 minutes by:
3/30/2018
Laptop technician: Dan, Computer Support Specialist replied 3 months ago
Dan
Dan, Computer Support Specialist
Category: Laptop
Satisfied Customers: 2,531
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Can you tell me please what password ***** are referring to.

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Customer reply replied 3 months ago

I want to reset my password ***** 1****** can I speak with a person

Customer reply replied 3 months ago
can I speak with person
Laptop technician: Dan, Computer Support Specialist replied 3 months ago

Please don't give out your password. Is this a Windows password ***** need?

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Customer reply replied 3 months ago
hey just forget it thanks please delete my card from your files thank you
Customer reply replied 3 months ago
no thank you good by
Laptop technician: Dan, Computer Support Specialist replied 3 months ago

Have a nice day!

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