Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Colours up the creek like fine dots on screen went pink and…

Customer Question
Colours up the creek...

Colours up the creek like fine dots on screen white went pink and photos previously stored in pictures all look like they have bright green patterns through them

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Toshiba satellite intel core 17 g

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Dont know where the model number is ***** the laptop

Technician's Assistant: The Laptop Technician will be able to walk you through that. What's the brand/model and Operating System (OS) of your laptop?

Other night it slipped off the desk I grabbed it firmly by the left hand key board near They space bar before it even fell on the carpet when I restarted it dotty pale colours vertical line middle screen tried to personalise colours don’t know what I’m doing

Submitted: 3 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 4 hours by:
3/28/2018
Laptop technician: Pete, Computer Expert replied 3 months ago
Pete
Pete, Computer Expert
Category: Laptop
Satisfied Customers: 20,387
Experience: CISCO certified computer and networking expert
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Laptop Question
Laptop technician: Pete, Computer Expert replied 3 months ago

The display cable inside the laptop may have come loose.

A local repair tech can open the laptop and check the cable for you.

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Expert
Category: Laptop
Satisfied Customers: 20,387
20,387 Satisfied Customers
Experience: CISCO certified computer and networking expert

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

373 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
When I type, especially when I hold a key down for a prolonged period
When I type, especially when I hold a key down for a prolonged period of time, a big volume bar appears in the middle of my screen and as I type it changes the volume and I have to keep readjusting it… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
I have Toshiba Satellite x205-sli5 laptop. Recently, it began
I have Toshiba Satellite x205-sli5 laptop. Recently, it began to freeze while in Word. Then, it began to freeze while merely in Windows 7. Then, it began freezing during boot. Now, it freezes before i… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a Dell laptop that the display on the screen is upside
I have a Dell laptop that the display on the screen is upside down, what can I do to fix?...… read more
namstech
namstech
Software Development Engineer
Master\u0027s Degree
546 satisfied customers
I have an Aspire 5542-1051. I want to convert LP to MP3 and
I have an Aspire 5542-1051. I want to convert LP to MP3 and I now have a tuntable with a sound cable with one Red and one White connector. To that is connected another cable that converts to 3.5 mm ma… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
The hinge on my screen is very loose, it is seperating from
The hinge on my screen is very loose, it is seperating from the lcd screen. Can it be fixed… read more
authentech
authentech
527 satisfied customers
My internet explorer will not allow me to print anything from
My internet explorer will not allow me to print anything from selected websites likes my United healthcare web page? I already contacted my Lexmark teck and it is not the printer. However i think i mi… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
My computer is saying "Reboot and select proper boot device
My computer is saying "Reboot and select proper boot device or insert boot media in selected boot device and press a key" When I press any key it just repeats the message… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Hello! When we go on holiday, we usually take a laptop which
Hello! When we go on holiday, we usually take a laptop which can be rather cumbersome! I'm looking at purchasing a tablet or iPad to take with us instead. The computer, when we're on holiday, is predo… read more
John Weber, MCSE
John Weber, MCSE
Network Administrator
Bachelor\u0027s Degree
31 satisfied customers
This last week screen on my emachines laptop E527-2537 stopped
This last week screen on my emachines laptop E527-2537 stopped working. Is there a way to turn it back on, or is it broken?… read more
Engineer1010
Engineer1010
Design Engineer
MS Electrical Engineering
5,481 satisfied customers
Portege Z 835-ST6N02 The USB port at the RHS of the macine
Portege Z 835-ST6N02 The USB port at the RHS of the macine died for no apparent reason. Can this be repaired or ??? Arthur Neve… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have an ASUS laptop, i7 processor purchased at (unfortunately)
I have an ASUS laptop, i7 processor purchased at (unfortunately) Best Buy just before last christmas. Recently, I'd say within the past 20 days, my speakers (internal and external earbuds/speakers) on… read more
eyecue
eyecue
Vocational, Technical or Trade Scho
213 satisfied customers
Hello I am having problems with my mouse interface, I have
Hello I am having problems with my mouse interface, I have an HP laptop and its not only the mouse will not click on anything on the screen, sometimes it will work for about 10 minutes at a time but t… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
I have a Sony Vaio PCG-V505DXP. I have completely restored
I have a Sony Vaio PCG-V505DXP. I have completely restored it to factory but the laptop will not accept the Yamaha Audio driver - it says "Failure to update". I downloaded the driver from Sony, do not… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Hi, Hve a Tosh labtop SATELLITE U500 1E0 Unfortunatly im
Hi, H've a Tosh labtop SATELLITE U500 1E0 Unfortunatly i'm a little bit clumsy and the labtop doesn't digest well my french coffee. So I'm in deep shit :). Now, I'hve dismantled my keyboard plate I wa… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
9 satisfied customers
hello, i want to upload Flipshare videos from my Acer aspire
hello, i want to upload Flipshare videos from my Acer aspire 7741z pc to an acer iconia A500, what do i do to the pc ? and to the tablet? please! ps i have tried to purchase video conversion software … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My Acer Aspire laptop doesn't send color info to printer.
My Acer Aspire laptop doesn't send color info to printer. Printer does color with other computers and did so with this one but then it just stopped printing in color when the Acer is used. Please help… read more
Shefin
Shefin
Laptop Support Specialist
Engineering Diploma
340 satisfied customers
I have a toshiba satellite L455-S5975 model. I rebutted my
I have a toshiba satellite L455-S5975 model. I rebutted my pc and it comes on & ask me to 1)press F2 for Setup & 2)press F12 for boot device selection menu. when i press F2, it say please wait but not… read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,306 satisfied customers
I have an HP Compaq NC8430 that wont turn on. With only the
I have an HP Compaq NC8430 that won't turn on. With only the battery or with the AC power plugged in, the screen remains black, and the lightening bolt icon flashes orange 8 times. This is my nieces m… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,071 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x