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My Asus chromebook picture looks like a negative photo. How…

Customer Question
My Asus chromebook picture...

My Asus chromebook picture looks like a negative photo. How can I get the full color back?

Technician's Assistant: What Asus product do you have?

The chromebook tablet

Technician's Assistant: What's the model of your device? How old is it?

Its brand new. I bought it about twomonts ago from Amazon. Where do I find the model number?

Technician's Assistant: The Android Technician will be able to walk you through that. What have you tried so far with your Android device?

Nothing , really.

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

No, but thank you.

Submitted: 3 months ago.Category: Laptop
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Answered in 8 minutes by:
3/27/2018
Laptop technician: Ricky Expert, Computer Hardware Engineer replied 3 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Laptop
Satisfied Customers: 1,177
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Laptop technician: Ricky Expert, Computer Hardware Engineer replied 3 months ago

How long has the screen been like this?

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Customer reply replied 3 months ago
Several days
Customer reply replied 3 months ago
No !!!! Just give mean answer. I’ve already wasted $21 with this scam!!
Customer reply replied 3 months ago
OMG..... WHAT A FARCE
Laptop technician: Eric Ewing, IT Pro replied 3 months ago
Eric Ewing
Eric Ewing, IT Pro
Category: Laptop
Satisfied Customers: 415
Experience: I am a technology professional with 20 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).
Verified

Good evening! I apologize that you're unhappy, but think I can help. Please try this key combination: Search+shift+H

If that doesn't resolve the issue, try: Ctrl+Search+H

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Laptop technician: Eric Ewing, IT Pro replied 3 months ago

Hope that helps! Please let me know if that resolves the issue for you.

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Laptop technician: bbao, Senior Laptop User replied 3 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,816
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Where are the pictures stored? Google Photos?

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bbao
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,816
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