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I have a Acer 15" laptop that I haven't used in over a year.

Customer Question
I have a Acer...

I have a Acer 15" laptop that I haven't used in over a year. In the meantime I have moved and I cannot remember and cannot find what passwords I used to sign in with. I know I used this***@******.*** as my email address. No, of course, I cannot get on the net. What to do? My phone number is(###) ###-####f you need it.I will more than willing to start all ove if I knew how. Please advise.

Technician's Assistant: Are you logged into your email account on any other devices?

I have several accounts and must go to my local library to use a computer there.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My phone number is(###) ###-#### My computer is at home, but can bring it with me tomorrow or any Monday through Saturday except Easter Sunday and Monday and I can call you at home from my cell phone 24-7.

Submitted: 3 months ago.Category: Laptop
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Answered in 11 hours by:
3/28/2018
Laptop technician: Josh, Computer Enthusiast replied 3 months ago
Josh
Josh, Computer Enthusiast
Category: Laptop
Satisfied Customers: 21,962
Experience: Laptop expert
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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