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I haave a laptop Model A1466. THE serial No. is CO2LC5SBF. I…

Customer Question
I haave a laptop...

I haave a laptop Model A1466

Technician's Assistant: What Operating System (OS) are you running on your A1466?

THE serial No. is CO2LC5SBF

Technician's Assistant: What have you tried so far with your A1466? Have you installed any updates recently?

I have a problem to ued because is locked with a request of my contract No. and have used all my word files since many years, I am ouy my house for travel and i have no information that is required. It lack to enter to my files in microdot

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, I want to have my way to reach my files y work with it

Submitted: 3 months ago.Category: Laptop
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 12 hours by:
3/28/2018
Laptop technician: Josh, Computer Enthusiast replied 3 months ago
Josh
Josh, Computer Enthusiast
Category: Laptop
Satisfied Customers: 21,926
Experience: Laptop expert
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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