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I am having a problem typing a Word document because

Customer Question
I am having a...

I am having a problem typing a Word document because something happened in that my document does not type to the right end of the page. Instead the last 2 inches on the right side are not only blank but a grey area appears instead. What went wrong that is creating a 2 inch grey area which runs across the entire page from top to bottom?

Technician's Assistant: What application are you using?

Windows 10.

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

I noticed at the bottom right of the screen there are three very small pages shown on this document which are not shown on any other document. These three pages from left to right read "read mode", "print mode" and "web mode". Could it be this document somehow was accidentally set to web mode instead of print mode?

Submitted: 2 months ago.Category: Laptop
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Answered in 5 minutes by:
3/27/2018
Laptop technician: Richard, Laptop Specialist replied 2 months ago
Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 46,459
Experience: Over 15 year experience in Computers, Mobile devices and Networks
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Thanks for your Question. My name is ***** ***** I look forward to assisting you.

Can you attach the document please to this question so I can check it?

Please let me know

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