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The laptop mouse pad is disabled and the key (F5) will not…

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The laptop mouse pad...

The laptop mouse pad is disabled and the key (F5) will not do anything? I also need to push the function ket to turn the pc up and down?

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Satellite P50 TA, windows 10 64 bit

Technician's Assistant: What have you tried so far with your Satellite? Have you installed any updates recently?

I did a reset a few weeks back and needed to update all drivers and I believe they are all updated.

Submitted: 4 months ago.Category: Laptop
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Answered in 7 minutes by:
3/27/2018
Laptop technician: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Laptop
Satisfied Customers: 4,039
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Laptop technician: Cody, Senior Systems Administrator replied 4 months ago

Can you double tap the upper left corner of the touch pad?

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