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I am attempting to change my PW and it won't accept it!!! My…

Customer Question
I am attempting to...

I am attempting to change my PW and it won't accept it!!!

Technician's Assistant: What device or product does this involve?

My computer, laptop windows 8, but it would be good to have my cell phone as well which is a Consumer Cellular product, Android, Huawei

Technician's Assistant: What's the brand/model of your laptop?

ASUS

Technician's Assistant: What have you tried so far with your Asus? Have you installed any updates recently?

Not sure tbh

Submitted: 3 months ago.Category: Laptop
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Answered in 6 hours by:
3/26/2018
Laptop technician: Elgin Vega,
 replied 3 months ago
Elgin Vega
Category: Laptop
Satisfied Customers: 191
Experience: Tech Support annalist at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

What password ***** you trying to reset?

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