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Running very slow. Window 7. I was tying but norton says not…

Customer Question
Running very slow Technician's...

Running very slow

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Window 7

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

I was tying but norton says not safe site

Technician's Assistant: Which Norton product do you have?

Norton 360

Technician's Assistant: What have you tried so far with your Norton software?

Ran all updates and performance checks

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Winzip Driver updater pops up with a note saying detected above devise has an out of date driver and requires an update

Submitted: 3 months ago.Category: Laptop
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Answered in 5 minutes by:
3/25/2018
Laptop technician: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Laptop
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Laptop technician: Cody, Senior Systems Administrator replied 3 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
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Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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