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I forgot my password and can't have access to my laptop.

Customer Question
Hi, i forgot my...

Hi, i forgot my password ***** can't have access to my laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Toshiba satellite windows vista intel centrino

Technician's Assistant: What have you tried so far with your Satellite? Have you installed any updates recently?

No, i haven't used it in a wile, I cleaned it up for resale a few months ago and now can't find the password

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Thats it

Submitted: 4 months ago.Category: Laptop
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Answered in 2 hours by:
3/25/2018
Laptop technician: Elgin Vega,
 replied 4 months ago
Elgin Vega
Category: Laptop
Satisfied Customers: 191
Experience: Tech Support annalist at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

Lets try to reset password ***** windows recovery options.

Are you available to begin the process?

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Customer reply replied 3 months ago
No
Laptop technician: Elgin Vega,
 replied 3 months ago

Don't want to try?

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Category: Laptop
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