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Toshiba satellite says no bootable device. Windows 10. I…

Customer Question
Toshiba satellite says no...

Toshiba satellite says no bootable device

Technician's Assistant: What Operating System (OS) are you running on your Satellite?

Windows 10

Technician's Assistant: What have you tried so far with your Satellite? Have you installed any updates recently?

I think

Submitted: 3 months ago.Category: Laptop
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Customer reply replied 3 months ago
I’ve tried holding down f2 etc. I think an update may have been recently installed
Customer reply replied 3 months ago
I have no problem u connecting to my computer but how can u do that when it won’t reboot
Customer reply replied 3 months ago
R u there?
Customer reply replied 3 months ago
Hello
Answered in 31 minutes by:
3/23/2018
Laptop technician: AaronB, Computer Support replied 3 months ago
AaronB
AaronB, Computer Support
Category: Laptop
Satisfied Customers: 551
Experience: Thirteen years experience providing computer IT support.
Verified

Hello,

My name is ***** ***** I can assist you. Make sure that laptop is trying to boot from your hard drive. Remove any external devices.

For example external USB hard drive, USB flash drive, printer, etc. You can press the F12 key as soon as that computer powers on. Choose your hard drive from a list of boot devices.

Also, you can go into the BIOS and look to see if a hard drive is detected. Keep pressing the F2 key as soon as your computer powers on. You should be taken into a BIOS screen.

Make sure that your hard drive is detected. Another option is to press the F8 key as soon as that laptop tries to boot off a device. A special advanced boot options menu will open.

You may see choices like factory recovery, safe mode, safe mode with networking, last known good configuration, etc. You might be able to perform a repair on Windows 10 in this menu. If you think it is an update that caused your problem, you could use a Windows 10 installation or recovery disc to try to fix your problem.

If you do NOT have a Windows 10 installation or recovery disc, you can make one with another computer that has Windows 10 installed. You would create a recovery drive on that computer. Let me know if you need help with any of those steps or further instructions.

Thanks,

Aaron

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