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What is a boot device? Toshiba Satellite C650 Series. I am…

What is a boot...

What is a boot device?

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Toshiba Satellite C650 Series

Technician's Assistant: What have you tried so far with your Satellite? Have you installed any updates recently?

No, I am trying to see if it is still in operation.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No at this time

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Answered in 1 minute by:
3/23/2018
michelleclive
michelleclive, Computer Support Specialist
Category: Laptop
Satisfied Customers: 6,033
Experience: Notebook and Handhelp support expertise
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I will try my best to help you out

what is the problem you are facing with the toshiba when you turn it on..any error message or error screens?

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Customer reply replied 4 months ago
Check cable connection PXE-MOF: Existing Intel PXE Rom No bootable device _Insert boot disk and press any key.

what version of windows is running on the computer

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Customer reply replied 4 months ago
Will you be connecting to the Toshiba laptop?

if its not booting up to windows, its not possible to connect to the laptop

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what version of windows is running on the computer..windows 7, 8 or 10

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Customer reply replied 4 months ago
I think it is 7. When I started having problems, I have not been able to sing on at all.

Check cable connection PXE-MOF: Existing Intel PXE Rom No bootable device _Insert boot disk and press any key.

This error basically indicates a problem with the hard drive not being detected

Please restart the computer and tap the f12 key

let me know once you reach the one time boot menu

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Customer reply replied 4 months ago
I will check with my son in the morning. Think you for your assistance. I will not be charged $39 at this time.

if you have payment related questions, you may contact customer serviceif you have payment related questions, you may contact customer service

http://ww2.justanswer.com/help

michelleclive
michelleclive, Computer Support Specialist
Category: Laptop
Satisfied Customers: 6,033
Experience: Notebook and Handhelp support expertise
Verified
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Category: Laptop
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