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I have spoken this morning to re some account issues he told…

Customer Question
Pearl i have spoken...

Pearl i have spoken this morning to michael re some account issues he told me to ring 132058 but i cannot remember my password ***** i am aged and dont remember too good

Technician's Assistant: What device or product does this involve?

Toshiba laptop

Technician's Assistant: What's the model and Operating System (OS) of your Toshiba?

Dont know

Technician's Assistant: What have you tried so far with your Toshiba? Have you installed any updates recently?

Windows updated yesterday

Submitted: 4 months ago.Category: Laptop
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Answered in 42 minutes by:
3/23/2018
Laptop technician: Isaac Franklin, Support Technician replied 4 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Laptop
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your login. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Laptop technician: Isaac Franklin, Support Technician replied 4 months ago

What password ***** you referring to?

To a computer/phone/tablet/ipad/email/site online/program on a device etc?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

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