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Not ;apto[, but portable HD model DWC130. It's an external…

Customer Question
Not ;apto[, but portable...

Not ;apto[, but portable HD model DWC130

Technician's Assistant: What Operating System (OS) are you running on your DWC130?

It's an external hard drive storage device

Technician's Assistant: What have you tried so far with your DWC130? Have you installed any updates recently?

Toshiba website says no drivers available. worked fine for a few years and suddenly PC won't rec.ognize it

Submitted: 4 months ago.Category: Laptop
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Answered in 8 hours by:
3/23/2018
Laptop technician: bbao, Senior Laptop User replied 4 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,856
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
What's happens when it the USB cable has been plugged in to a Windows or Mac computer?
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Laptop technician: bbao, Senior Laptop User replied 4 months ago
I mean the details, incluing all such as any changes on system tray of Windows, or Desktop on Mac? Please also advise any special events logged in Windows System Logs on Windows or System Console on Mac?
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