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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 388
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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My acer was working fine but now won’t connect to the

Customer Question

My acer was working fine but now won’t connect to the internet! Checked my provider modems etc. they say all is good! I need help configuringbmy acer! Was working fine! But all of a sudden!!
JA: Are you able to connect using an ethernet cable?
Customer: So i hotta put the modems nextvto my computer?
JA: Which lights are colored and/or blinking on your router?
Customer: All blue! Was eorkingbfine! Mynother computer hookingbup nonoroblem!
JA: Anything else you want the Network Expert to know before I connect you?
Customer: All lights blue steady! Was working fine for years! Mynother computer hooks ip no oroblem!!
Submitted: 8 months ago.
Category: Laptop
Expert:  Karthik replied 8 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Karthik replied 8 months ago.

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me whether do you have any other device which is connected to the same wifi network?