Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

I have AcerChromebook 15,I can scan but I cannot print,by…

Customer Question
I have AcerChromebook 15,I...

I have AcerChromebook 15,I can scan but I cannot print,by the way my printer is Canon PIXMA MG2522

Technician's Assistant: Is there an error code on your Pixma when you try to scan?

I don't know ,actually it is my first time to use printer

Technician's Assistant: When did you last update the printer driver software?

No not yet updated

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Is it possible that I can print with my Chromebook?

Submitted: 3 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 6 minutes by:
3/20/2018
Laptop technician: Randy Computer Tech, Computer Support Specialist replied 3 months ago
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 10,484
Experience: Computer Technician
Verified

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

The Acer ChromeBook does not connect to the printer like a normal Windows computer would. You have to use a feature on the Chromebook called Google Cloud Print.

I can give you the steps to set that up or I can do it for you remotely if you want. Just let me know.

Ask Your Own Laptop Question
Customer reply replied 3 months ago
could you give the steps to set
Laptop technician: Randy Computer Tech, Computer Support Specialist replied 3 months ago

yes, give me a moment please.

Ask Your Own Laptop Question
Laptop technician: Randy Computer Tech, Computer Support Specialist replied 3 months ago

To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance.

If you already have Google account, register the printer.

Getting Google Account

First, get your Google account in order to register the printer with Google Cloud Print.

Access to Google Cloud Print with the web browser on the computer or the mobile device, then register the required information.

* The screen above may change without prior notice.

Registering the Printer with Google Cloud Print

Register the printer with Google Cloud Print.

The authentication procedure using the web browser on the computer or the mobile device is required in the process of registering.

Important

  • LAN connection with the printer and Internet connection are required to register the printer and to print with Google Cloud Print. Internet connection fees apply.
  • If the printer's owner changes, delete the printer from Google Cloud Print.
  1. Make sure that the printer is turned on

  2. Remote UI startup

  3. Select Google Cloud Print setup -> Register with Google Cloud Print

    Note

    • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed.
  4. When the confirmation screen to register the printer is displayed, select Yes

  5. In the print setup for Google Cloud Print, select the display language, and then select Authentication.

  6. When the registration completion message appears, select OK.

1. Launch Google Chrome on the computer attached to the same network as the printer. Make sure you are signed into your Google account within Chrome as on the Chromebook.

2. Click the Menu button.

3. Click Settings.

4. Type "cloud print" into the search field.

5. Select Manage Cloud Print devices.
6. Click Add printers. This will allow you to connect your Google Account to the Google Print service.

7. Click Add printer(s).8. Select Manage Your Printers. This will take you to Google Print.

9. Select Printers from the menu on the left. Here you’ll see a list of printers connected to the computer you are using.

When you print something from the Chrome browser, these printers will appear as output destinations.

Set up a Cloud-Ready Printer

If you have a cloud-connected printer, setup instructions vary by the brand of your printer. Don’t worry, Google has provided step-by-step instructions for every printer manufacturer with cloud-enabled hardware.

1. Follow steps 1 - 8 above.

2. Select Add a Cloud Ready Printer from the menu on the left side. This will take you to a Google Print page with instructions for cloud-enabled printers built by Canon, Dell, Epson, HP and Kodak.

3. Find the manufacturer of your printer and follow the instructions to set up Google Print.

How to Print Using Google Print

1. Select the menu icon in the top-right corner of the Chrome Web browser.

2. Choose Print from the drop-down menu.

3. Click Change... under Destination within the menu on the left side

4. Pick the destination printer that works best for you.

5. Tweak settings such as Page Range, Page Layout/Orientation, Margins, etc.

6. Select Print from the options on the left side.

Ask Your Own Laptop Question
Laptop technician: Randy Computer Tech, Computer Support Specialist replied 3 months ago

did that work for you?

Ask Your Own Laptop Question
Customer reply replied 3 months ago
No need only my question was if my AcerChromebook is suitable fo printer, nothing more nothing less,you gave already the answer, thats why i agree with the amount of $5,because we want to buy a laptop,no further question,Why you charged me for 39$,please no
Customer reply replied 3 months ago
No, thanks, ***** ***** we will buy a laptop suitable to print,
Laptop technician: Randy Computer Tech, Computer Support Specialist replied 3 months ago
Okay, thank you!
Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Randy Computer Tech Your Own Question
Randy Computer Tech
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 10,484
10,484 Satisfied Customers
Experience: Computer Technician

Randy Computer Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

364 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Byron

Byron

PC Support Tech

318 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

314 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

Shefin

Shefin

Laptop Support Specialist

310 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

IT Miro

IT Miro

Computer Scientist

199 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
I want to know how to download audio, ineed tomake the
can you make the writing bigger so I can read it pleasa … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Having difficulty in l booting up computer and it keeps
Having difficulty in l booting up computer and it keeps locking up. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I got sidetracked this morning when I asked this. Panasonic
I got sidetracked this morning when I asked this. Panasonic Toughbook CF-31 running windows 7 pro, the touch screen doesn't respond. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm having a problem with me Toshiba Smart TV. I've had it
Hello. I'm having a problem with me Toshiba Smart TV. I've had it since 2014. Are you able to assist? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have an hp Laptop with i3 CPU that will not come on. I had
I have an hp Laptop with i3 CPU that will not come on. I had a popup earlier asking to call an 800 number and I just turned the computer completely Off pushing down the on switch button for 10 seconds… read more
Shefin
Shefin
Laptop Support Specialist
Engineering Diploma
310 satisfied customers
How did this work? I switched out my old cable modem /
How did this work? I switched out my old cable modem / router of Brand A for wifi only ("NetHome") with a new cable modem/router of Brand B for wifi and VOiP / internet telephone. Both modems are leas… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Acer Aspire ZC805 is burping a lot, what can I do.
Acer Aspire ZC805 is burping a lot, what can I do. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Updated computer and keyboard doesn't work. Acre Aspire E
Yes. Update today and that's why the keyboard won't work … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have an HP 360x 2-in-1 Laptop. And the mouse pointer keeps
I have an HP 360x 2-in-1 Laptop. And the mouse pointer keeps glitchy and jumping to the top right corner of the screen. … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I Have a STREAM HP LAPTOP, I am having problems in deleting
I Have a STREAM HP LAPTOP, I am having problems in deleting files on my WINDOWS C DRIVE. I have tried everything to get me out of the red zone . … read more
Cody
Cody
Computer Science
2,358 satisfied customers
I have tv model 37HL67 about 10 yrs old. Today lost all
I have tv model 37HL67 about 10 yrs old. Today lost all picture. sound Ok suggestions? Thanks paul at***@******.*** … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Toshiba laptop it is a G55-Q802 Qosmio I have
I have a Toshiba laptop it is a G55-Q802 Qosmio I have window 10 it for a while and now it is stuck in a loop that says it is preparing to repair disk and it never does. Microsoft has down load a new … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I recently purchased an Acer laptop through Amazon and today
I recently purchased an Acer laptop through Amazon and today I had an accident with a glass of water. I dried it immediately but now there is no sound from the external speakers but the head phones ar… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Not my laptop....my big screen I am trying to get hooked up
Not my laptop....my big screen I am trying to get hooked up to wi-fi … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
28 satisfied customers
The screen has some problems. Lenova Thinkpad X1 20KHCTO1WW.
It is new, and it is actually second times that happened to me. I tried to call the service, but it is closed today. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a /satelite C55 and I want to disable the touchpad.
Second opinion] I have a /satelite C55 and I want to disable the touchpad. and have been unsuccessfu;… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
969 satisfied customers
How can i change my name and password. My laptop. Dell. No-
how can i change my name and password JA: What device or product does this involve? Customer: my laptop JA: What's the brand/model and Operating System (OS) of your laptop? Customer: dell JA: What hav… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
969 satisfied customers
A problem has been detected and windows has been shut down
A problem has been detected and windows has been shut down to prevent damage to your computer. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x