Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

I just purchased a new acer computer but it does not have…

Customer Question
I just purchased a...

I just purchased a new acer computer but it does not have any normal icons you see on computers like the setting icon

Technician's Assistant: What Acer product do you have?

1080 laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

I trying to find it sorry im a little slow at this

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

I'm not sure if this helps you but it has a sticker on the front that says aspire e15

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Intel hd graphics620

Submitted: 4 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 2 hours by:
3/19/2018
Laptop technician: rwhill1, Computer Enthusiast replied 4 months ago
rwhill1
rwhill1, Computer Enthusiast
Category: Laptop
Satisfied Customers: 884
Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
Verified

Hi,

Does it have a banner across the bottom of the screen?

If so, click on the first icon which should look like a window.

Here you should see a Cog Wheel for settings and the On/Off switch for re-starting/shutting down, etc.

Your various programmes (Apps) should be shown on the right-hand side in alphabetical order.

I hope that helps, if so a positive rating would be much appreciated.

Best Regards,

Rich

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask rwhill1 Your Own Question
rwhill1
rwhill1
rwhill1, Computer Enthusiast
Category: Laptop
Satisfied Customers: 884
884 Satisfied Customers
Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.

rwhill1 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

373 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
Can i connect Acer Aspire R13 R7-372T to AKiTiO Node Pro
can i connect Acer Aspire R13 R7-372T to AKiTiO Node Pro Thunderbolt 3 External Graphics Card Enclosure and get it to work … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I just purchased a Aspire E15. Wi-Fi is set and windows 10
I just purchased a Aspire E15. Wi-Fi is set and windows 10 and updates are loaded. I can not figure out how to Comcast as my homepage. I can't change from MSN … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I had Fastsupport removed from my laptop. Now I can't get
I had Fastsupport removed from my laptop. Now I can't get past a box that asks for a password. According to Fastsupport, if I buy a $400 Apple iTunes card, it will have the password. What crap. Help!… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My acer aspire f15 laptop went black when I was using it and
my acer aspire f15 laptop went black when I was using it and now will not reboot. The blue charge light appears and when you hit the power button another blue light appears briefly but it does not sta… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Same problem as above. There is no little hole on the back
Same problem as above. There is no little hole on the back but there is a little hole on the side beside the on button. Is that the place for the paperclip? … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
I will have to disconnect or temporarily short the CMOS
I will have to disconnect or temporarily short the CMOS battery in an Aspire E5-511, but I'm not sure I found the right component. Where is it? … read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I have a new windows 10 acer laptop. I am trying to use it
I have a new windows 10 acer laptop. I am trying to use it for the first time. The password ***** I previously created for this laptop is being denied over and over and it IS the correct password. I d… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I cannot figure out how to open the cd drive as silly as
I cannot figure out how to open the cd drive as silly as that sounds - there is no button … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
We just got my daughter a laptop for Xmas... She wants it to
We just got my daughter a laptop for Xmas... She wants it to be used for gaming... She's only 9 so we were trying to stay between the $500-$600 range...I know it's the day after Xmas now and I was won… read more
Cris
Cris
60 satisfied customers
I'm not sure this is an "Acer or Windows 10 question. I'm
I'm not sure this is an "Acer or Windows 10 question. I'm just setting up my new Acer Aspire S7 and it asked for the Product Key. Icarefully provided the code from Microsoft certificate on the back of… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I have just purchased an Acer Aspire E15 15.6 Pentium 64 bit
I have just purchased an Acer Aspire E15 15.6 Pentium 64 bit laptop. My problem is that when I go to recharge it and plug the charger in the screen goes black and you can't operate it. Pull the charge… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I can not get my new Acer E15 Laptop to 'see' Corsair DDR3
I can not get my new Acer E15 Laptop to 'see' Corsair DDR3 1600 SODIMM 1.35V. Was originally fitted with Kingston PC3 12800 DIMM 1.35 also known as 12800S. Please advise… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
I restarted my laptop to correct a slow browser, but after
I restarted my laptop to correct a slow browser, but after entering my login password ***** I get is a black screen. What do I do? I got this as a birthday gift and have had no problems like this unti… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
What would be the most capable processor to replace the Intel
What would be the most capable processor to replace the Intel Core2 Duo M420 (32 bit) in my Acer Aspire 3680 with socket PGA478.… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
204 satisfied customers
I have an Acer Aspire V3-551G-8454 and something is wrong with
I have an Acer Aspire V3-551G-8454 and something is wrong with the audio. Its drops so low i can barely hear it for minutes at a time and then jumps back up to the normal volume. Also, the problem sti… read more
ErnestAgyare
ErnestAgyare
Deskside Support Tier 4
Master's Degree
38 satisfied customers
I have connected an ASUS VE278H HD monitor via HDMI cable to
I have connected an ASUS VE278H HD monitor via HDMI cable to my Acer Aspire 5741-3541 with Intel HD graphics. The monitor clones the laptop screen, but the image is just larger. How can I get the 1920… read more
jctservice
jctservice
Systems Administrator
191 satisfied customers
Acer Aspire One(NNN) NNN-NNNN Battery installed, first time start-up.
Acer Aspire One(NNN) NNN-NNNN Battery installed, first time start-up. After 20 minutes, machine is running hot. Also slow in connectivity. Thoughts? Suggestions?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Im getting a new laptop on Black Friday. I am wondering what
I'm getting a new laptop on Black Friday. I am wondering what the best deal is for the money. :::Office Max::: Acer Aspire 15.6" Laptop w/ Intel Pentium B950, 4GB RAM, 500GB HD (Model # XXXXX) - $349.… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor\u0027s Degree
395 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x