Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

I LOST MY PASSWORD FOR ENTERING MY ASPIR 5 LAPTOP. HOW CAN I…

Customer Question
I LOST MY PASSWORD...

I LOST MY PASSWORD ***** ENTERING MY ASPIR 5 LAPTOP. HOW CAN I RESET.

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

ASPIT 5 , A515-51/AS15-41

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

WIN 10

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

ONLY TO RESET PASSWORD

Submitted: 5 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 6 minutes by:
3/17/2018
Laptop technician: Byron, PC Support Tech replied 5 months ago
Byron
Byron, PC Support Tech
Category: Laptop
Satisfied Customers: 3,404
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

When you start up the laptop and arrive at the login screen does it show below your

user name is ***** ***** an email address?

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
374 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

374 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

3,404 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
I have an Acer Aspire R3. I recently installed an 8 GB RAM,
Hi I have an Acer Aspire R3. I recently installed an 8 GB RAM, and the computer was running much faster. I kept getting notified that I needed to do an update for Windows, but I did not have enough sp… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I be fogotten my password to leave the page asking for my
I be fogotten my password ***** leave the page asking for my password ***** can I get into my computer?? … read more
N Nguyen
N Nguyen
Davenport University Instructor
Master\u0027s Degree
1 satisfied customers
I am trying to reset an acer aspire laptop to factory
I am trying to reset an acer aspire laptop to factory settings but get the message s required device is not available. I cannot log in because the client has lost her password ***** password ***** giv… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
I am trying to reset an acer aspire laptop to factory
I am trying to reset an acer aspire laptop to factory settings but get the message s required device is not available. I cannot log in because the client has lost her password ***** password ***** giv… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
Push power button blinks 5 5imes. Aspire 3830t 6870 win 7.
its a friends his boss gave it to him (used) forgot to take out password, I was goind to use password ***** from ms but now iits notstarting batt?? … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
374 satisfied customers
I purchased this laptop just after Christmas from Walmart. I
I purchased this laptop just after Christmas from Walmart. I have not done anything to really task it. But, somehow it seems to get bogged down, even while doing simple tasks. Sometimes, I can hear th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Acer laptop will not open many of my programs, but
My Acer laptop will not open many of my programs, but definitely will not run any .exe files and is extremely slow in booting up and shutting down. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I was unable to access internet on my acer aspire running
I was unable to access internet on my acer aspire running windows 10. after much adieu i decided to do a windows 10 reinstall. it stalled at 93 % for 24 hours! i waited. i did a hard reboot...and now … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
321 satisfied customers
I will have to disconnect or temporarily short the CMOS
I will have to disconnect or temporarily short the CMOS battery in an Aspire E5-511, but I'm not sure I found the right component. Where is it? … read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
My Acer Z3 - 710 does not display from the HDMI input. Is
My Acer Z3 - 710 does not display from the HDMI input. Is there any thing I can do about it ? Can I do a factory reset ?… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I have an Acer Aspire v15. It asks password but when I enter
I have an Acer Aspire v15. It asks for my password ***** when I enter it, it keeps saying incorrect. How can I reset it if it will not let me on? This is the first time I have used it so I had to set … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
We installed a new hard drive on our Acader V5-571 laptop
We installed a new hard drive on our Acader V5-571 laptop but now are being prompted to enter a BIOS password. Unfortunately, we have no record of ever creating/entering the password. Is there any way… read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
Recently my ACER Aspire V7 laptop states that the battery is
Recently my ACER Aspire V7 laptop states that the battery is "plugged in, not charging". I tested different outlets in my house and the problem has not abated. I pushed the battery reset button for 5 … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I bought a new Dell laptop on QVC in Sept. and when I got it
Hello, I bought a new Dell laptop on QVC in Sept. and when I got it I turned it on and set up the password. Haven't had time to play with it again until now and it seems that the password ***** set is… read more
Byron
Byron
PC Support Tech
3,404 satisfied customers
I have a acer aspire netbook. ater update to windows 10 I
I have a acer aspire netbook. ater update to windows 10 I had to do a restore because it was sluggish. well a blue screen popped up inaccessible boot device and so now it wants to put in a boot disk??… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Had to move my laptop to another room now my microphones both
Had to move my laptop to another room now my microphones both internal and external don't work and my external hard drive is not accessible… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I have Samsung laptop using Win 8. My opening page shows
I have Samsung laptop using Win 8. My opening page shows my profile as Ken Stacey with my email address [email protected] Some months ago I change my service provider to g mail and I would like to cha… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Today I received my Aspire E1-531-2438 and began my installation.
Today I received my Aspire E1-531-2438 and began my installation. I got thru name, password XXXXX Home Premium Service Pack 1 - used recommended settings entered my internet security key registered th… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x