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I got. HP laptop. Windows 10. I recently got a letter from…

Customer Question
Hello, Andy! I got. ...

Hello, Andy! I got.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP laptop

Technician's Assistant: What's the model and Operating System (OS) of your HP?

Windows 10

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

Hello, I recently got a letter from the IRS stating that I still owe them money for 2016 tax filing. What happened is when you folks imported my Fidelity statements last year you d

Technician's Assistant: The Laptop Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

Did not transfer the cost basis numbers for stock sales in my Trust acct ending in xxxx

Submitted: 5 months ago.Category: Laptop
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Answered in 1 day by:
3/18/2018
Laptop technician: Josh, Computer Enthusiast replied 5 months ago
Josh
Josh, Computer Enthusiast
Category: Laptop
Satisfied Customers: 22,304
Experience: Laptop expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 5 months ago
Forget it, too confusing. Make sure there aren’t more charges going firward
Laptop technician: Josh, Computer Enthusiast replied 5 months ago

OK

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Category: Laptop
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