Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Ibought a laptop last Fri. And I told them I wanted the same…

Customer Question
Ibought a laptop last...

Ibought a laptop last Fri. And I told them I wanted the same password ***** all the screens.They didnt advise it but I insisted.I kept the same gmail but I changed my passwoed just for Google and Facebook.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No. Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I dont have any other questions.Im just an old 80yr.old person who would like to play Words Wuth Friends and talk with my friends. Is this conversation going to cost me, because I didnt give out my vvisa no.

Submitted: 4 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 42 minutes by:
3/14/2018
Laptop technician: Specialist Sean S., Computer Support Specialist replied 4 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Laptop
Satisfied Customers: 1,372
Experience: 5+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

Ask Your Own Laptop Question
Laptop technician: Specialist Sean S., Computer Support Specialist replied 4 months ago

Please let me know more about the issue so I can best assist you. Also any error messages you're seeing as well and we'll go from there. Thanks!

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
374 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

374 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
Tech, my friend who is currently in Ghana contacted me to
dear Toshiba tech, my friend who is currently in Ghana contacted me to let me know that Ipad completely crashed or went down ! iam worried about her. She told me to get on my Ipad and call her using m… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
I was asking help with a problem and was disconnected. I was
I was asking help with a problem and was disconnected. I was being transferred to another agent. Is there a charge for help? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
To you. My notebook acer N16P9 turns on okay, however I
Good morning to you. My notebook acer N16P9 turns on okay, however I can't log on. I have only owned the notebook for a month. … read more
arsufi2002
arsufi2002
Bachelor\u0027s Degree
1,190 satisfied customers
Facebook account question. Do you work on that? Acer laptop
Acer laptop with FB installed; but the question is about FB, not the laptop. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Im daef and I think the laptop have three facebooks and I
hello Im daef and I think the laptop have three facebooks and I would one old facebook as I would to other my facebook account Id 108170019687843 code 314225 can be it to charege and off alls posts/fr… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Do you help with chromebook? acer cb5-571, Bookmarks page
Bookmarks page wont open and videos wont play from google drive. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have an Acer aspire V11 touch.I am trying with no success
I have an Acer aspire V11 touch. I am trying with no success to email from open office or Word. Each time it tells me to go to default programmes and confirm I need to use my exsisting email address. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have asus memo pad 7 lte. I use only to play a game. A LOT
I have asus memo pad 7 lte. I use only to play a game. A LOT of time developing game base. I dont use for emailing but need google account to move game have power connect issues. Uid is***@******.*** … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
How do I find the location of my laptop. A friend borrowed
How do I find the location of my laptop. A friend borrowed it and his friend borrowed it and now I need it back.… read more
Aitizaz
Aitizaz
Software Engineer
Bachelor\u0027s Degree
163 satisfied customers
I have two (3) MacBookPro's and two of them act like they
I have two (3) MacBookPro's and two of them act like they want to any time they want to. I wonder if there is a way that I can purchase software that will do a "complete check" of my laptops to includ… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
374 satisfied customers
This is a Tablet question. I am old first of all and I
This is a Tablet question. I am old first of all and I understand computer pretty good what I need help with is understanding Tablets. I dont get first does it have windows, Office and other programs … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Toshiba L650D wont start. New M/ and CPU but still nothing
Toshiba L650D wont start. New M/B and CPU but still nothing fan and power light only showing but can hear the HDD… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
374 satisfied customers
My laptop A305-S6872 Toshiba Satellite is not charging. I replaced
My laptop A305-S6872 Toshiba Satellite is not charging. I replaced the battery with one I just bought, yesterday it was at 71% so I charged it and it didnt seem to charge the icon was on (with the plu… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Hi...I have an HP laptop that I have had for about 5-6 years.
Hi...I have an HP laptop that I have had for about 5-6 years. A friend of mine who is a computor guru has kept it up to date for me. The other day I picked the open laptop up and the backside of the m… read more
James K.
James K.
Consultant
312 satisfied customers
Hi this question is for Anserguy81. So I will wait for him
Hi this question is for Anserguy81. So I will wait for him to answer Can you please check for me if some mp3 files on my comp can be downloaded onto cd and are not aac format. I sent some tracks to a … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
My 10 year old laptop with XP has never had SP 3 installed.
My 10 year old laptop with XP has never had SP 3 installed. Both Dell and Cisco (LINKSYS) told me it was a networking patch and unnecessary and would cause my PC to no longer work. Correct, or not, I … read more
routeranger
routeranger
Network Security Consultant
31 satisfied customers
How do I get rid of the following Internet Explorer security
How do I get rid of the following Internet Explorer security warning that pops up every time I log onto my email over Google (i.e. Gmail): "A website wants to open content using this website on your c… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am thinking about getting a chrom for my grandson. He is
I am thinking about getting a chrom for my grandson. He is 11 yrs old and is in Middle school is this something he can use for school… read more
jctservice
jctservice
Systems Administrator
191 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x