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I forgot my screen password on my sony. Sony vaio. Windows 7…

Customer Question
I forgot my screen...

I forgot my screen password ***** my sony

Technician's Assistant: What device or product does this involve?

Sony vaio

Technician's Assistant: What Operating System (OS) are you running on your Vaio?

Windows 7 professional

Technician's Assistant: What have you tried so far with your Vaio? Have you installed any updates recently?

No the start up screen is where my password ***** work

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. i was tryiny to factory reset it

Submitted: 5 months ago.Category: Laptop
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Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 15 hours by:
3/14/2018
Laptop technician: Elgin Vega,
 replied 5 months ago
Elgin Vega
Category: Laptop
Satisfied Customers: 191
Experience: Tech Support annalist at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

There is a way to reset windows 7 password, I can guide you in the process.

Want to try the process?

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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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