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How can i tell if my laptop supports blue tooth> Satellite.

Customer Question
How can i tell...

How can i tell if my laptop supports blue tooth>

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Satellite. windows 10. Not sure what all the terms mean.

Technician's Assistant: What have you tried so far with your Satellite? Have you installed any updates recently?

Not that I know of. I only use it at this to check email once every 10 months, play a few uncomplicated games and get on fb.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No Have tried looking for the setting on the task bar and there is none. When I go into blue tooth, there is nothing for other options to add it.

Submitted: 5 months ago.Category: Laptop
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Answered in 4 minutes by:
3/13/2018
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 5 months ago
Kamil Anwar
Kamil Anwar, Laptop Specialist Technician
Category: Laptop
Satisfied Customers: 7,061
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 5 months ago

Can you hold the windows key and press, then type hdwwiz.cpl, you should see if it has bluetooth radios there, if nothing then it doesnt have the bluetooth.

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Customer reply replied 5 months ago
Everything disappeared when I did that. It’s back to wallpaper.
Customer reply replied 5 months ago
I just got the settings page. Should I type in again?
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 5 months ago

Hold the Windows Key and Press R.

It will open a run dialog, in the run dialog type hdwwiz.cpl and Click OK.

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Customer reply replied 5 months ago
I got device manager.
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 5 months ago

Now please see if you see a heading titled Bluetooth Radios

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Customer reply replied 5 months ago
No I do not.
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 5 months ago

Then there is no bluetooth unfortunately.

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Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 5 months ago

But you can get an external bluetooth usb adapter from Amazon for $10 to $15

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Kamil Anwar
Kamil Anwar
Kamil Anwar, Laptop Specialist Technician
Category: Laptop
Satisfied Customers: 7,061
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