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3/11/2018
Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6,895
Experience: B. Tech, 10+ years of experience
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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What browser are you using to check youtube videos? Google chrome, internet explorer or Mozilla Firefox?

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Customer reply replied 4 months ago
system config:
acer laptop,
windows 10,
Google Chrome Version 64.0.3282.186 (Official Build) (64-bit),
using dsl

May I help you over secure remote session?

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Customer reply replied 4 months ago
give me procedure in writing here.

Okay, I am composting my answer. Please wait for 4-5 minutes. Thank you.

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There may be various causes for these issues:

A. Issue on the computer.

B. Issue at the end of ISP-slow internet connection.

A. Issue on the computer:

Please do the following to fix it.

A. A hidden spyware/adware/malware may be causing this issue.

Please download, install the free version of superantispwyare.

http://www.superantispyware.com/

While installing this program, this will show you two options-Decline or Start Trial. Please click Decline.

And then run quick scan to complete this scan quickly in 10-15 minutes.

After that remove those selected bad cookies and restart your computer.

B. If the problem is not fixed, please Reset your browser, google chrome:

  1. On your computer, open Chrome.
  2. At the top right, click More Settings.
  3. At the bottom, click Advanced.
  4. Under the section "Reset," click Reset.
  5. Confirm by clicking Reset. ​

If you have other queries, please let me know.

I will be glad to answer your any follow up queries.

And kindly take a second to rate my service(-OK or more-by scrolling up and clicking stars at the top of the page and choose Submit).

Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6,895
Experience: B. Tech, 10+ years of experience
Verified
Sandy and 87 other Laptop Specialists are ready to help you
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Sandy
Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6,895
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Experience: B. Tech, 10+ years of experience

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