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Need to reset password. Direct-tek. 14”ultra slim laptop…

Customer Question
Need to reset password ...

Need to reset password

Technician's Assistant: What device or product does this involve?

Direct-tek

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

14”ultra slim laptop model:DTLAPC14-1

Technician's Assistant: What Operating System (OS) are you running on your MODEL:DTLAPC14-1?

Don’t know

Technician's Assistant: What have you tried so far with your MODEL:DTLAPC14-1? Have you installed any updates recently?

No it’s new

Submitted: 4 months ago.Category: Laptop
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Answered in 2 hours by:
3/9/2018
Laptop technician: syseng, Information Systems Manager replied 4 months ago
syseng
syseng, Information Systems Manager
Category: Laptop
Satisfied Customers: 7,837
Experience: Microsoft Certified Systems Engineer with over 18 years experience in configuration and troubleshooting
Verified

Hello,

My name is David.

What operating system is installed on the computer (such as Windows 10 or 8)?

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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
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