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I forgot my passcode to my new Lenovo Laptop. Im trying to…

Customer Question
I forgot my passcode...

I forgot my passcode to my new Lenovo Laptop. Im trying to find a solution to this problem. Can you help?

Technician's Assistant: What's the model and Operating System (OS) of your Lenovo?

One second let me look.

Technician's Assistant: What have you tried so far with your Lenovo? Have you installed any updates recently?

Yes I have it set up just cant get pass the pssscode.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thats just it

Submitted: 4 months ago.Category: Laptop
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Answered in 1 hour by:
3/8/2018
Laptop technician: Sandy, Computer Enthusiast replied 4 months ago
Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6,893
Experience: B. Tech, 10+ years of experience
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Laptop technician: Sandy, Computer Enthusiast replied 4 months ago

May I know how old is this computer?

Do you have something very important on this laptop?

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