Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Lenova. I am having difficulty logging in. I have discovered…

Customer Question
Hello Again Pearl, Technician's...

Hello Again Pearl,

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Lenova. I am having difficulty logging in. I have discovered that the name on my email address is actually my husbands name.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I also dont recall having ever had a Pay Pal account. Hotmail.com.

Technician's Assistant: How do you usually access Hotmail? On a phone or tablet, or through a web browser?

Sometimes comes up as outlook

Technician's Assistant: What troubleshooting have you tried?

I use both mobile phone and my Lenovo laptop.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Do You have Bank Details for Joan Webber

Submitted: 4 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 2 hours by:
3/8/2018
Laptop technician: Sandy, Computer Enthusiast replied 4 months ago
Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6,884
Experience: B. Tech, 10+ years of experience
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Ask Your Own Laptop Question
Laptop technician: Sandy, Computer Enthusiast replied 4 months ago

Is this showing your Hotmail account on login page?

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
374 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

374 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
I have a Lenovo Yoga Pro 3 and all of a sudden my usb ports
I have a Lenovo Yoga Pro 3 and all of a sudden my usb ports are not working … read more
Aitizaz
Aitizaz
Software Engineer
Bachelor\u0027s Degree
163 satisfied customers
We inherited a new Toshiba laptop (from 2015) from a client
We inherited a new Toshiba laptop (from 2015) from a client of my husband's who died in 2016, and who never had a chance to really use it; however it was set up for him at his local Staples store. Unt… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have an old Lenovo that wont start up. THe Lenovo flash
THe Lenovo flash screen starts then 2 second later it shuts off … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
How can i use an external mouse when there's no way I can
how can i use an external mouse when there's no way I can disable the ALPS touch pad … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
A outfit calling themselves technicians said they were going
a outfit calling themselves technicians said they were going to work on my laptop. They would not accept a money I sent them for their services and they want to stay confidential. I always thought tha… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I need to find a recently open gmail account, Not yet. Not
I need to find a recently open gmail account JA: Have you contacted anyone about your account? Customer: Not yet. Not sure who to talk to JA: What troubleshooting have you tried? Customer: Online sear… read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
My name is ***** *****...im trying to start up a old
my name is ***** *****...im trying to start up a old pavilion dv8000 and it gets to the log on to windows box and has my name but i cant recall the pass code or its reset.. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Hi I can't log in to my Lenovo because I've forgot my password
Hi I can't log in to my Lenovo because I've forgot my password ***** my hotmail account. And I just want access to my laptop right away. I dont need no hotmail account in the future. Please help me so… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a lenova R61i laptop computer. I have got a lock in
I have a lenova R61i laptop computer. I have got a lock in the top left hand corner of my screen and cant do anything with the computer. HELP… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I have used Outlook 2010 on my laptop and synced it with Windows
I have used Outlook 2010 on my laptop and synced it with Windows 6 on a mobile for years. Now I have a Windows 8 phone phone (and W8 on the laptop) and I cannot find any way to make the two talk.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Hello, just a short while ago I asked a question about a Lenovo
Hello, just a short while ago I asked a question about a Lenovo not booting up in the middle of it when I went to pay things went bad and I paid like 8 times by mistake and never go a answer ether can… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I got a hp computer in August 2012 now when I try and go
Hi I got a hp computer in August 2012 now when I try and go onto my lloydstsb accountit will not let me I have been in contact with loydstsb they say they have not changed anything so contacted the su… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Inability to access my email properly:Lenovo ThinkPad Tablet
Inability to access my email properly: Lenovo ThinkPad Tablet X220 and Laptop E430 Both running Windows 7 Pro and Internet Explorer 8 Both using Norton Security Suite type in email.advocatehealth.com … read more
Joshua C.
Joshua C.
Technical Service Representative
High School or GED
201 satisfied customers
Hans, where does my Road Runner email ([email protected])
Hans, where does my Road Runner email ([email protected]) account get its feed from? The iphone is always downloading messages that have already been deleted from my email. Today I opened the email acc… read more
Hans Uebelhoer
Hans Uebelhoer
Computer Support Specialist
Associate Degree
188 satisfied customers
Hi I am a macbook pro dev user, and want to discover ms!I
Hi I am a macbook pro dev user, and want to discover ms! I need specifically to be able to run visual studio 2010 pro, Expressions studio 4 ultimate and office 2010 pro, with no degradation in perform… read more
jctservice
jctservice
Systems Administrator
191 satisfied customers
If Im paying for this, I want to get clear on my question.
If Im paying for this, I want to get clear on my question. How is my husband able to view details about my computer searches and time I was on the computer? What else can he see, and how?… read more
Ryan H.
Ryan H.
IT Technician, Application Developer
High School or GED
1,985 satisfied customers
I have two computers that have a similar problem, I will take
I have two computers that have a similar problem, I will take them one at a time. The first is a Lenova Ideapad S10-2. When I turn it on I get the following message: PXE-E61: Media test failure, check… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have been contacted by a company claiming to be an "Authorized
I have been contacted by a company claiming to be an "Authorized Technical Support for MicroSoft" named World PC Care. They used what I would call high-pressure sales tactics to try to convince me to … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x