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I turned on the laptop nothing comes up only small arrow.

Customer Question
I turned on the...

I turned on the laptop nothing comes up only small arrow

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Hp

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My screen just does not come up

Submitted: 4 months ago.Category: Laptop
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
3/8/2018
Laptop technician: Elgin Vega,
 replied 4 months ago
Elgin Vega
Category: Laptop
Satisfied Customers: 191
Experience: Tech Support annalist at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

What operating system is installed in your system?

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Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
374 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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