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I need a contact to discuss my issue. Acer Chromebook. I…

Customer Question
I need a contact...

I need a contact to discuss my issue.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Acer Chromebook

Technician's Assistant: What Operating System (OS) are you running on your Chromebook?

I don't know that's why I am contacting you. How do I determine this

Technician's Assistant: The Laptop Technician will be able to walk you through that. What have you tried so far with your Chromebook? Have you installed any updates recently?

No updates installed. I need to talk with some one. If I can't talk with some one I am taking this product back to Costco and getting a refund

Submitted: 5 months ago.Category: Laptop
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Answered in 1 hour by:
3/6/2018
Laptop technician: Sheri, Expert replied 5 months ago
Sheri
Sheri, Expert
Category: Laptop
Satisfied Customers: 847
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. Please provide details about the issue so I can assist you further.

Regards,

Sheri-Expert

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Laptop technician: Sheri, Expert replied 5 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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