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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 388
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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I have had my laptop since 2011. It is windows 7 and I love

Customer Question

Hi, I have had my laptop since 2011. It is windows 7 and I love it but am having an issue with the screen. It changes color and if I move the screen it will clearup. It turns pink and fuzzy.
JA: Have you tried rebooting from a DVD or flash drive?
Customer: no I have not.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I don't think so.
Submitted: 10 months ago.
Category: Laptop
Expert:  Mr.Med replied 10 months ago.

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 10 months ago.

I'm sorry about the issue, When did this start and What is the model and brand of your computer please?

Customer: replied 10 months ago.
It started ab out 8 mo. ago. I have a Tobisha model#PSK2CU=01Q01S
Expert:  Mr.Med replied 10 months ago.

This is a hardware issue, The cause is your video cable from your pc to the monitor. Either one of the ends of the cable is loose and needs to be replaced/repaired.

Let me know if you need further assistance

Thank you

Expert:  Mr.Med replied 10 months ago.

Do you still need help please?