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I have had my laptop since 2011. It is windows 7 and I love…

Customer Question
Hi, I have had...

Hi, I have had my laptop since 2011. It is windows 7 and I love it but am having an issue with the screen. It changes color and if I move the screen it will clearup. It turns pink and fuzzy.

Technician's Assistant: Have you tried rebooting from a DVD or flash drive?

No I have not.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so.

Submitted: 7 months ago.Category: Laptop
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Answered in 1 minute by:
1/15/2018
Laptop technician: Mr.Med, laptop problems replied 7 months ago
Mr.Med
Mr.Med, laptop problems
Category: Laptop
Satisfied Customers: 2,298
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Laptop technician: Mr.Med, laptop problems replied 7 months ago

I'm sorry about the issue, When did this start and What is the model and brand of your computer please?

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Customer reply replied 7 months ago
It started ab out 8 mo. ago. I have a Tobisha model#PSK2CU=01Q01S
Laptop technician: Mr.Med, laptop problems replied 7 months ago

This is a hardware issue, The cause is your video cable from your pc to the monitor. Either one of the ends of the cable is loose and needs to be replaced/repaired.

Let me know if you need further assistance

Thank you

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Laptop technician: Mr.Med, laptop problems replied 7 months ago

Do you still need help please?

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