Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

No its not my printer its my computer it has a red circle…

Customer Question
No its not my...

No its not my printer its my computer it has a red circle with a white line inside

Technician's Assistant: What's the brand and model of your printer?

Laptop hp 15 inch

Technician's Assistant: How long has this been going on with your printer?

Nothing is wrong with my printer

Technician's Assistant: When did you last update the Operating System (OS) on your jo-1016

It has been awhlie

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No that is all

Submitted: 7 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 4 hours by:
1/7/2018
Laptop technician: bbao, Senior Laptop User replied 7 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,971
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> it has a red circle with a white line inside

Can you please upload a screenshot showing my the strange red circle looks like please?

A full-screens screenshot is preferred. Thanks.

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
374 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

374 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
Start button. and task bar do not work and screen has
start button. and task bar do not work and screen has dropped down 2 inches from top and moved over 4 inches from left so I can only see about 8 inches of left side of web page. Cannot access apps as … read more
bbao
bbao
Senior Laptop User
1,971 satisfied customers
I have two( 2 ) Envy one is 4 years old and the other 2
I have two( 2 ) Envy one is 4 years old and the other 2 years old. I have Geek Squad service for the newer one but the older will cost me money to fix! My question is why are the HP laptops having iss… read more
Fran
Fran
IT Consultant
Associate Degree
204 satisfied customers
I want to buy a fast laptop to do people taxes, and have
I want to buy a fast laptop to do people taxes, and have good security, don't have to be high end laptop, any recommendations… read more
Moses C
Moses C
Bsc
802 satisfied customers
I have a line running vertically, top to bottom on my laptop
I have a white line running vertically, top to bottom on my laptop screen. It is an Acer Aspire E 15. Hardware issue? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
This is a computer question, not related to a printer. I
This is a computer question, not related to a printer. I have a 2-3 yr old HP laptop, Windows 10. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I turn on my laptop red light come on about 10 sec gos off
I turn on my laptop red light come on about 10 sec gos off two more times same thing stay off after 3 time what can i do thank you… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
I have very thin red llines where the typing spaces are on
Customer: I have very thin red llines where the white typing spaces are on my hp pavillion … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
My laptop screen just started fading to and i cant see
hi my laptop screen just started fading to white and i cant see anything. how can i fix it?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have an HP Pavilion dv7 Notebook PC. The line below the screen
I have an HP Pavilion dv7 Notebook PC. The line below the screen that includes the power on button at left hand side also includes the multimedia controls in the middle. The sound icon has a red circl… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
My laptop crashed while watching a movie online. Now when I
My laptop crashed while watching a movie online. Now when I try to start up it gets to the toshiba logon page, then flashes to a blue screen stating there is a problem with your pc and changes to star… read more
Bryan
Bryan
735 satisfied customers
My Laptop will not let me logon. Has windows 7 which is what
My Laptop will not let me logon. Has windows 7 which is what I like, but tonight if does not take my password XXXXX says "the user profile service filed the logon." and under that it says "The user pr… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
989 satisfied customers
My wife has a HP laptop DV-5 2035dx with Windows 7 that has
My wife has a HP laptop DV-5 2035dx with Windows 7 that has a very odd problem in the LCD screen. The bottom 3/4 inch of screen where the start button and quick start or open window icons are located … read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
I have a HP dm4-3099se Beats Audio and it had a 14" screen.
I have a HP dm4-3099se Beats Audio and it had a 14" screen. I had bought a warranty for it because I use my laptops all of the time and tend to wear them out. Well unfortunately with this one I steppe… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
374 satisfied customers
Just got a fairly new laptop (HP Pavillion g7) from e-bay.
Just got a fairly new laptop (HP Pavillion g7) from e-bay. Seems nice, but for some reason when I try to display certain web sites or pictures, I get white bars on both sides of the display and the di… read more
Hans Uebelhoer
Hans Uebelhoer
Computer Support Specialist
Associate Degree
188 satisfied customers
I have had many problems with my current laptop which is an
I have had many problems with my current laptop which is an HP model #6735s which is about 4 years old. I recently downloaded 12p.com to do research, but it made my computer slow. I then downloaded Sa… read more
The A+ PCTech
The A+ PCTech
Ticket To Work Program
Vocational, Technical or Trade Scho
354 satisfied customers
THE CORD WAS ''SCAPED'' AND ABOUT I/3 INCH SHOWS FIBERS.
THE CORD WAS ''SCAPED'' AND ABOUT I/3 INCH SHOWS WHITE FIBERS. WHAT SHOULD I DO? I COVERED AREA WITH CLEAR TAPE TO PREVENT FURTHER DAMAGE… read more
jctservice
jctservice
Systems Administrator
191 satisfied customers
I am not computer literate. I need assistance in determining
I am not computer literate. I need assistance in determining what kind of Laptop I need to purchase. I will only use this Laptop to surf the internet, facebook and e-mails so it has to be an inexpensi… read more
Ryan H.
Ryan H.
IT Technician, Application Developer
High School or GED
1,985 satisfied customers
My laptop has develped a red line top to bottom on the lefthand
My laptop has develped a red line top to bottom on the lefthand side of my screen ( looks like a margin) What can I do to get rid of this ??… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x