Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Nothing is wrong with computer. However I was hacked so have…

Customer Question
Nothing is wrong with...

Nothing is wrong with computer. However I was hacked so have a new credit card number. Am unable to change it so consequently I cannot buy anything.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Toshiba - Satallite

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

There is nothing wrong with the computer. I need to change my credit card number to charge with.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No just do not know who to contact. Thank you..

Submitted: 6 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 7 hours by:
1/6/2018
Laptop technician: Josh, Computer Enthusiast replied 6 months ago
Josh
Josh, Computer Enthusiast
Category: Laptop
Satisfied Customers: 21,963
Experience: Laptop expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Laptop Question
Customer reply replied 6 months ago
Sorry. I got wrong company.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
374 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

374 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
I have a toshiba smart tv,I brouht it in 2013. it stop
Hello, I have a toshiba smart tv,I brouht it in 2013. it stop working two days ago. it has a black screen and no voice. the led light that indicate its on is flash instead of being steady … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My laptop fell and power button broke off cannot turn it on.
my laptop fell and power button broke off cannot turn it on … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I am trying to open a folder on my computer and I get a
I am trying to open a folder on my computer and I get a message that says "there is a problem sending request to program" What can I do to open the folder? … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I recently had my laptop in for repair at Best Buy geek
I recently had my laptop in for repair at Best Buy geek support. they said there was a recall on the Pc. S/N is SXD207466Q … read more
Josh
Josh
Computer Enthusiast
21,963 satisfied customers
Having problems with my keyboard space bar only works if I
Having problems with my keyboard space bar only works if I hold the FG key at same time … read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I have a Toshiba Satellite L650 Notebook, and the dog tipped
I have a Toshiba Satellite L650 Notebook, and the dog tipped it off the table onto the floor on the side where the power cord was plugged in. It depressed the ac adapter port into the computer. I have… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
After 5-6 hrs on new chrom got pop-up that i was hacked and
after 5-6 hrs on new chrom got pop-up that i was hacked and needed to buy a lq card of 100 dollars to fix why … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
My wifes toshiba laptop is all screwed up, how do i resotre
my wifes toshiba laptop is all screwed up, how do i resotre windows 10 to it. I cannot find the place to do that? … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
I have a Toshiba laptop Satellite series. It heats up really
I have a Toshiba laptop Satellite series. It heats up really bad and so does the cord and connection piece in the middle of the cord. Now it seams to have a short in the cord and it wont charge. Is th… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I GO TO START MY LAPTOP AND IT WONT BOOT UP, WHAT DO I DO TO
I GO TO START MY LAPTOP AND IT WONT BOOT UP, WHAT DO I DO TO GET IT STARTED? … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I need the serial number for a Toshiba 15.6 satellite C55 D-
I need the serial number for a Toshiba 15.6 satellite C55 D-b 5319 computer pic with and e1-2100 processor 4gb memory 500 go hard drive and Windows 8.1 that was stolen from my home. Can you help?… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
204 satisfied customers
Oh no, I scanned my credit card to a Toshiba specialist to
Oh no, I scanned my credit card to a Toshiba specialist to pay for service and sent me back to Google search… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
321 satisfied customers
I just got a new battery Toshiba satellite laptop.
I just got a new battery for my Toshiba satellite laptop. However, it still only shows a 27% charged battery even tho it has been plugged it for 5 hors. The charging lights also do not go on.… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I just cleaned the heat sink and cooling fan on my Toshiba
I just cleaned the heat sink and cooling fan on my Toshiba A665-S5170 lap top. Now it will not power up.… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
My Toshiba satelite E-205 has lost its bios password ***** I
My Toshiba satelite E-205 has lost its bios password ***** I am unable to access my computer. Is there anyway of retrieving it?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
321 satisfied customers
My Toshiba Satellite C675-S7200 is stuck at start up. The screen
My Toshiba Satellite C675-S7200 is stuck at start up. The screen says, "Toshiba, Leading Innovation" and "Press F2 to enter SETUP" and "Press F12 to enter Boot Menu". Neither of those two things happe… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
Purchased office home and student 2010 32/08/12 with new Toshiba
Purchased office home and student 2010 32/08/12 with new Toshiba lap top, computer crashed February taking all info. New computer Toshiba lap top bought February 15th, windows 8, office home & student… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
The function keys on my Portege R200 "20th Anniversery Premium Edition
The function keys on my Portege R200 "20th Anniversery Premium Edition" do not work. I think I might have to download a driver but I don't know wheich one… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x