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I can't Rembert my password on my laptop as I haven't used…

Customer Question
I can't Rembert my...

I can't Rembert my password ***** my laptop as I haven't used for a long time so I can't open the laptop up

Technician's Assistant: When did you last change the password ***** passcode to your device?

I can't rember as i'm77

Technician's Assistant: Is there a Gmail address linked to your device?

Yes

Submitted: 7 months ago.Category: Laptop
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 10 hours by:
1/5/2018
Laptop technician: bbao, Senior Laptop User replied 7 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,976
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Hello, this is Bing to help there. Please let me take a while to review the question and clarify the requirements. Thank you.
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Laptop technician: bbao, Senior Laptop User replied 7 months ago

Can I first clarify what kind of password ***** is on your laptop? Please choose one of below options. Thanks.

1. A password ***** laptop, which looks like simple password ***** on a blank screen when the laptop powers up and before operating system is loaded.

2. Operating System Password, which looks a password ***** a specific user on the computer after the OS is loaded.

3. Email password. If yes, which email address is it please?

Thanks for clarification.

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