Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

I just bought a new HP laptop and need instructions on how…

Customer Question
I just bought a...

I just bought a new HP laptop and need instructions on how to use it. As much money as they cost why is there not a manuel with the laptop. How do I learn to use it?

Technician's Assistant: What's the model and Operating System (OS) of your HP?

It is a 15-bao27cy model. Sn is CND7481CB5 HP

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

I have no idea what yoi mean.

Technician's Assistant: The Laptop Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

I just need to know how to sync iit with my pc, I think

Submitted: 6 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 3 hours by:
1/4/2018
Laptop technician: syseng, Information Systems Manager replied 6 months ago
syseng
syseng, Information Systems Manager
Category: Laptop
Satisfied Customers: 7,837
Experience: Microsoft Certified Systems Engineer with over 18 years experience in configuration and troubleshooting
Verified

Hello,

My name is David.

So just to clarify, are you trying to copy files from your old computer to the new HP?

If so, what is the name of the operating system on the old PC?

Ask Your Own Laptop Question
Laptop technician: syseng, Information Systems Manager replied 6 months ago

Hello,

Do you still need assistance?

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
374 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

374 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
My new notebook hAs been trying to download apps for 2 days
my new notebook hAs been trying to download apps for 2 days now. it seems to be stuck n that process. I have launched Pandora, but when it plays, the music stops and starts repeatedly. I don't know wh… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
MY KEYBOARD WON'T WORK ON LAPTOP NEITHER WILL EXT USB. HP
MY KEYBOARD WON'T WORK ON LAPTOP NEITHER WILL EXT USB … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Sorry laptop. It is a HP Stream Laptop S/N SCD7293Hvv. NO I
NO I am getting a message at startup to input a administrator password ***** I have not got one. It then goes to DISABLED gives me this number i 69116717 … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I am trying to project my laptop on to my Roku tv and it
hi, I am trying to project my laptop on to my Roku tv and it won't connect … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My laptop HP15 SAYS THAT THE bOOT CONFIG DATA IS MISSING OR
my laptop HP15 SAYS THAT THE bOOT CONFIG DATA IS MISSING OR CONTAIN ERRORS. ERROR CODE 0xc0000034. I called you before but could not find my ccard. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have general questions on HP notebook windows 10 that i
I have general questions on HP notebook windows 10 that i purchased on January but not used much, need to learn how to get around it … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,179 satisfied customers
I just got an aspire switch 10;sw5-015.ihave repeaditely
i just got an aspire switch 10;sw5-015.ihave repeaditely contacted acer for … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a Lenovo Edge 15. I bought it in June of 2015. My
I have a Lenovo Edge 15. I bought it in June of 2015. My screen is greenish, showing burn-in after a very short period of time. I have taken my PC to Best buy but because its the hardware, the say the… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am wondering what the opinion is out there is the best
Hi. I am wondering what the opinion is out there for what is the best overall laptop right now? Last time I had to shop for one was back in 2012 and I got an HP Pavillion DM4 from Costco (i had previo… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I have a gateway laptop that is 10 years old and it is still
I have a gateway laptop that is 10 years old and it is still working good however I am afraid of it going dead some day because it runs slow and its hard to turn on and off. I am thinking about buying… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
Can you give me a suggest where to buy a DC, HP Pavillion
Can you give me a suggest where to buy a DC jack, for my HP Pavillion 5n-288us laptop, please. It is just a year old, and the dc jack needs to be replaced and I have searched the web and cannot find o… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
error "8505,129" appears on computer at start up iminient hard
error "8505,129" appears on computer at start up iminient hard disk failure have backed up data and can this be fixed or can disk be replaced at cost less cost of newer model no problem until tried to… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I have had many problems with my current laptop which is an
I have had many problems with my current laptop which is an HP model #6735s which is about 4 years old. I recently downloaded 12p.com to do research, but it made my computer slow. I then downloaded Sa… read more
The A+ PCTech
The A+ PCTech
Ticket To Work Program
Vocational, Technical or Trade Scho
354 satisfied customers
My question is about my HP laptop. Something bad happened
My question is about my HP laptop. Something bad happened that caused the computer to crash. I noticed it was running very slowly since I downloaded two new programs. The first program was a "deep web… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I hope someone can help me with my audio problem. I dont
I hope someone can help me with my audio problem. I don't know if I have a hardware or software problem. I have an HP 6735s 15 inch laptop. Each week I have a Skype meeting. I use a set of headphones … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
i am hoping you would be able to advise me on a choice of laptops.
i am hoping you would be able to advise me on a choice of laptops. I currently have a macbook which i love but it cant run a lot of programs that I want to use, so I resort to using a Windows laptop f… read more
Steven Wilson
Steven Wilson
Network Engineer
Associate Degree
261 satisfied customers
Im getting a new laptop on Black Friday. I am wondering what
I'm getting a new laptop on Black Friday. I am wondering what the best deal is for the money. :::Office Max::: Acer Aspire 15.6" Laptop w/ Intel Pentium B950, 4GB RAM, 500GB HD (Model # XXXXX) - $349.… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor\u0027s Degree
395 satisfied customers
I want to physically send my Toshiba Laptop to the factory
I want to physically send my Toshiba Laptop to the factory to be refurbished. My husband bought it for me in 2008 to finsh associate's degree. It took me through all of bachelor's and some of my maste… read more
Richard
Richard
Retired
Associate Degree
3,442 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x