Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Won't boot, has process1 initialing failed. Toshiba

Customer Question
Won't boot, has process1...

Won't boot, has process1 initialing failed

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Toshiba satellite P755-s5320, Windows 10

Technician's Assistant: What have you tried so far with your Satellite? Have you installed any updates recently?

No,

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Know O No

Submitted: 6 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 6 hours by:
1/5/2018
Laptop technician: bbao, Senior Laptop User replied 6 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,809
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> Won't boot

Is there anything shown on the screen during the boot process, including the Toshiba logo and slogan? Any sound heard? Any indicators shown or flashing during the procedure? Anyway, more details please. Thanks.

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 373
373 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

373 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
My fan was off for a while and gave me a message to shut
my fan was off for a while and gave me a message to shut down and get repair. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Ineed a new battery and don't know how to order it. Let me
Ineed a new battery and don't know how to order it. … read more
Aitizaz
Aitizaz
Software Engineer
Bachelor\u0027s Degree
163 satisfied customers
I just want to know if an updated Toshiba Satellite p755 -
I just want to know if an updated Toshiba Satellite p755 - s5120 with a Max of 8 gigs of RAM will accept 16… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
I have a Satellite P755-s5174 S/N ZB227639K and I cannot
I have a Satellite P755-s5174 S/N ZB227639K and I cannot turn on the wireless WIFI using either the WIFI switch or the F8 key. I am connected to the internet with an Ethernet cable to the router modem. Any thought or suggestions regarding the WIFI switch, please? Thank you. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Toshiba P755-S5320. I bought a larger capacity
Hi I have a Toshiba P755-S5320. I bought a larger capacity battery and installed it. My laptop still powers on and then shuts down with or without plug in it. What else can cause that. I have 2 charge… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Can i put a toshiba satellite c655 hard drinve into a
can i put a toshiba satellite c655 hard drinve into a satellite pro L300? can i put ram from one computer to the next one… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I have a Toshiba Satellite P755-S5320. I purchased at a
Hi I have a Toshiba Satellite P755-S5320. I purchased at a swapt meet a year ago and has always had someone else's password ***** windows 7 login. What can I do to restart this. Is there a website tha… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
How do I get past the adminastrator password when my laptop
how do I get past the adminastrator password ***** my laptop first boots up ? I clicked at the wrong time while in setup and accidently set a password ***** dont know????… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
321 satisfied customers
Can I please get the XP-SP3 drivers for my C855D-S5320 laptop
Can I please get the XP-SP3 drivers for my C855D-S5320 laptop without having to download 250 MB of useless installation junk for each sub-system. Display, sound, USB, WiFi, Ethernet, touchpad, and any… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
I have a Toshiba Satellite Pro P755-S512. It runs on Windows
I have a Toshiba Satellite Pro P755-S512. It runs on Windows 7. Last night it turned itself off when it should have gone into sleep mode and tried to start itself from scratch instead of resuming wher… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have a Toshiba Satellite model P755-S5174.. Does this model
I have a Toshiba Satellite model P755-S5174.. Does this model have bluetooth and if so how do I turn it on?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I had a Toshiba download update popup on my Toshiba
I had a Toshiba download update popup on my Toshiba Satellite P755 laptop this morning. I hit the download button and now it freezes when I startup my laptop. When I manually shutoff the laptop it def… read more
James K.
James K.
Consultant
312 satisfied customers
I have Toshiba satellite P755 & msg Realtek PCIe FE Family
I have Toshiba satellite P755 & msg Realtek PCIe FE Family Controller Series v1.23 (07/28/10) PXE-E61: Meida test failure, check cable PXE-M0F: Exiting PXE ROM. Reboot and Select proper Boot device or… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I bought a storage unit with a Toshiba Satellite P755-S5380
I bought a storage unit with a Toshiba Satellite P755-S5380 laptop in it. It has a bios password XXXXX boot up. I know computers but can not find the cmos jumper on this model. where is the cmos jumpe… read more
Ryan-CTech
Ryan-CTech
Manager
279 satisfied customers
I just purchased a Toshiba Satellite Pro P755 and wanted to
I just purchased a Toshiba Satellite Pro P755 and wanted to install Win 7 Ultimate instead of the Win 7 home Premium that it came with. Before doing the Win 7 Ultimate install, I generated a system re… read more
Md. Sadique
Md. Sadique
Engineer
373 satisfied customers
i have a toshiba satellite p755-s5263 and it will not turn
i have a toshiba satellite p755-s5263 and it will not turn on the fan will not run or the harddrive… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I recently purchased a Satellite P755. I cant figure out how
I recently purchased a Satellite P755. I can't figure out how to change the timer on the backlit keyboard. Can you please send detailed instructions. Thanks… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
I have a Toshiba Satellite laptop P755-s5215. Both the touchpad
I have a Toshiba Satellite laptop P755-s5215. Both the touchpad and the mouse have stopped working. (I am using my iPad to write this question.). No known reason. Have shut off and restarted. Please a… read more
SOMDFLIPS
SOMDFLIPS
Senior Network Engineer
11 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x