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I just purchased a L24_q and the lettering is unreadable. I…

Customer Question
I just purchased a...

I just purchased a L24_q and the lettering is unreadable. I wentto www.lenovo.com

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell Studio XPS and I am using window 10

Technician's Assistant: What Operating System (OS) are you running on your XPS?

Window 10

Technician's Assistant: What have you tried so far with your XPS? Have you installed any updates recently?

Just ESET updates I troied reading a word document and the leters showed up with mixed colors

Submitted: 6 months ago.Category: Laptop
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Answered in 6 hours by:
1/2/2018
Laptop technician: bbao, Senior Laptop User replied 6 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,797
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

The Lenovo L24q monitor has a large screen with max (default) resolution up to 2560 x 1440. Yes, it is probably too small for you to read.

You may either

1. enlarge the default font size while keeping the max resolution. this way only text can be readable in your desired size, while small graphics will keep as it is.

2. reduce screen resolution. This way both text and pictures may be viewed in your preferred size but the whole screen will show less content.

Which one do you prefer? Thanks.

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